Some results
from our Customers
Support
Here are answers to common questions
we receive from our clients.If you have more
questions you can simply reach out to our
team so we can assist you right away.


The Apex EA is an advanced Expert Advisor bot
designed to pass and manage prop firm accounts
automatically. It eliminates human error, executes
trades with precision, and follows risk management
protocols to maximize success.
The EA uses AI-driven strategies, built-in risk
management, and market analysis to identify
high-probability trades. It follows a rules-based
approach to ensure compliance with prop firm
requirements while optimizing profitability.
Yes. The Apex EA has a 92%+ success rate in passing
prop firm challenges. It is designed specifically to
navigate challenge and verification phases while
maintaining proper risk management.
Absolutely. The EA includes an Equity Protector to
prevent accounts from being blown, a Scheduler to
optimize trading hours, and a News Analyzer to avoid
high-impact events that can cause unnecessary
losses.
The EA can be plugged into any account size from 10K
to 200K+, automatically adjusting its risk settings
based on the account’s equity.
No. The EA comes with three customizable risk
settings: Low-risk, Mid-risk, and High-risk,
allowing traders to choose an approach that aligns
with their risk tolerance and trading goals.
Yes. The EA does not use copy trading, martingale,
or any other banned strategies. It is fully
compliant with the risk and trading rules set by
most proprietary trading firms.
The EA comes with step-by-step installation
instructions, making it easy to set up on your
trading platform. If needed, support is available to
help guide you through the process.
Yes. While it is optimized for prop firm challenges,
it can also be used on personal trading accounts to
help automate trading with risk-controlled
strategies.
The EA includes an Equity Protector to prevent
excessive drawdowns, a built-in risk management
system, and adaptive trade sizing to ensure
controlled exposure across trades.
No. The EA operates fully automated once installed
and configured. However, users can adjust settings,
risk parameters, and schedule trading times if
desired.
The EA is continuously improved based on market
conditions and prop firm regulations. Updates are
released as needed to enhance performance and
maintain compliance.
The EA is compatible with MetaTrader 4 (MT4), the
most widely used trading platform for forex and
proprietary trading firms.
A VPS (Virtual Private Server) is recommended but
not required. Running the EA on a VPS ensures 24/7
execution, minimizes latency, and prevents
disruptions caused by internet or power outages.
The EA is designed to adapt to different prop firm
requirements. Users can customize settings to comply
with specific trading conditions, such as maximum
drawdown limits and daily risk limits.
Pricing depends on the license type. Visit our
website or contact our support team for the latest
pricing and package options.
Due to the nature of digital products, all sales are
final. However, we provide extensive support to
ensure proper setup and optimal performance.
We provide full customer support to help with
installation, troubleshooting, and best practices.
Assistance is available via email, chat, or a
private Telegram group.
Yes. The Apex EA can be used on as many accounts as you want with no restrictions. Whether you’re managing multiple prop firm accounts or personal trading accounts, you can run the EA across all of them without needing additional licenses.
Simply purchase your license, follow the installation instructions, and let The Apex EA handle the rest. If you need any assistance, our support team is here to help.
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You will receive instructions manuals and videos that will show you everything you need to do to install and
operate the EA properly.